At TradingVPS, we are committed to providing our customers with high-quality Forex trading VPS services. This Refund Policy outlines the conditions under which refunds may be granted and the procedures to follow when requesting a refund.
1. Money-Back Guarantee
- Initial Purchase: We offer a 7-day money-back guarantee for our VPS services. If you are not satisfied with your service within the first 7 days of your initial purchase, you may request a full refund.
- Eligibility: To qualify for the money-back guarantee, you must contact our customer support team at [Your Support Email] within the 7-day period. You will need to provide your account details and the reason for cancellation.
2. Refund Process
- Upon receiving your cancellation request, our support team will review your claim and process the refund if it meets the eligibility criteria.
- Refunds will be issued to the original payment method used during the purchase.
- Please allow up to 10 business days for the refund to reflect in your account after approval.
3. Non-Refundable Services
- The following services are non-refundable:
- Additional or optional products added to your order after the initial purchase.
- Dedicated servers or discounted products.
- Any fees associated with payment processing or transaction fees incurred during your purchase.
4. Cancellation of Services
- You may cancel your subscription at any time. However, refunds will only be processed according to the terms outlined above.
- If you cancel after the initial 7-day period, no refunds will be issued for any remaining time on your subscription.
5. Account Termination
- Accounts terminated due to violations of our Terms and Conditions will not be eligible for a refund.
- If you experience issues with latency or service quality, please contact our support team for assistance before requesting a refund, as these issues do not qualify for reimbursement.
6. Changes to the Refund Policy
TradingVPS reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
7. Contact Information
For any questions regarding this Refund Policy or to initiate a refund request, please contact us at support@tradingvps.io .By using TradingVPS services, you acknowledge that you have read and understood this Refund Policy and agree to its terms. Thank you for choosing TradingVPS as your Forex trading VPS provider!
