Privacy Policy

At TradingVPS (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you access or use our services. By using TradingVPS, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

• Identification information (e.g., name)
• Contact information (e.g., email address, phone number)
• Billing and payment information
• Account-related information
• Any other information you voluntarily provide to us

We may also collect non-personal data such as IP address, browser type, device information, and usage data.

2. Legal Basis for Processing (if applicable)

Where required by applicable law, we process personal data based on:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent (where applicable)

3. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

• Providing, operating, and maintaining our services
• Processing transactions and billing
• Communicating with you regarding your account or services
• Sending service-related notices and updates
• Improving our services, infrastructure, and user experience
• Detecting, preventing, and addressing fraud, abuse, or security risks

We do not use your personal data for purposes inconsistent with this policy.

4. VPS Access Credentials & Security Disclaimer

Upon ordering a VPS, customers will receive a “New VPS Information” email from service@tradingvps.io, automatically generated by our secure provisioning system.
Security provisions include:
VPS credentials are generated and transmitted through secure systems

• TradingVPS personnel do not have access to customer VPS passwords
• Strict internal controls are enforced to prevent credential exposure

 

Customer Responsibilities:

You are solely responsible for:

• Maintaining the confidentiality of your credentials
• Regularly updating your password
• Securing your devices, systems, and email accounts
• Immediately updating credentials if compromise is suspected

Once a password is changed by the customer, it remains unknown and inaccessible to TradingVPS.

Limitation of Liability:

To the maximum extent permitted by applicable law, TradingVPS shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to:

• Password disclosure or unauthorized sharing
• Weak, reused, or insecure passwords
• Compromise of customer devices, networks, or email accounts
• Malware, ransomware, virus infections, or other malicious attacks
• Unauthorized access resulting from user-side security failures

All VPS security beyond the initial provisioning is the sole responsibility of the customer.

5. Data Protection Measures

We implement commercially reasonable technical and organizational safeguards, including:

• Encryption and Secure Socket Layer (SSL) technology
• Firewalls and intrusion prevention systems
• Access controls and internal security policies

However, no system is completely secure. You acknowledge that we cannot guarantee absolute security of data transmission or storage.

6. Disclosure of Information

We do not sell or rent personal information. We may disclose data:

• To trusted service providers under confidentiality obligations
• To comply with legal obligations, court orders, or regulatory requests
• To protect our rights, property, or safety, or that of our users

7. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside your country of residence. By using our services, you consent to such transfers.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and improve our services
• Analyze usage patterns
• Enhance user experience

You may control cookies through your browser settings; however, disabling them may affect service functionality.

9. Data Retention

We retain personal information only as long as necessary for:

• Service provision
• Legal and regulatory compliance
• Legitimate business purposes

We reserve the right to retain data where required to enforce agreements or resolve disputes.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or higher age as required by local law). We do not knowingly collect data from minors.

11. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent where applicable

Requests may be submitted via our contact details below. We reserve the right to verify identity before fulfilling requests.

12. Disclaimer of Warranties

All services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to:

• Fitness for a particular purpose
• Non-infringement
• Continuous, uninterrupted, or secure operation

13. Limitation of Liability

To the fullest extent permitted by law, TradingVPS shall not be liable for any:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, business, or reputation
• Security breaches beyond our reasonable control

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of services constitutes acceptance of the updated policy.

15. Contact Information

For questions or requests regarding this Privacy Policy:
Email: support@tradingvps.io

By using TradingVPS services, you acknowledge and agree to this Privacy Policy and its terms.